An enterprise mobility strategy shouldn’t be centered on access restrictions and the management of mobile devices. Rather, it should enable businesses to rapidly respond to the evolving nature of customer needs or expectations, accelerate new windows of opportunity, and be at par with technological advancements in the global marketplace.
Principles of an Effective Mobility Strategy
The best mobility strategies reflect core organizational goals. They boost employee connectivity and productivity, enrich the organization with new innovative services and engage customers in powerful new ways. Organizations should develop their mobility strategies around the following principles.
Every mobility strategy must have a defined purpose and should focus on solving end-user problems in an innovative way. This means that businesses must undertake an exhaustive analysis of user requirements to ensure the creation of a future-proof strategy.
With such analysis, you can develop out-of-the-box solutions that boost employee satisfaction and take productivity to a whole new level.
Effective enterprise mobility strategies are usually developed around the day-to-day business activities of the organization. This helps to ensure the delivery of measurable results within a short timeframe.
Such a strategy should contain actionable insights that empower employees to make informed decisions that boost overall productivity.
There should be a clear business need for developing an enterprise mobility strategy. Organizations that embark on such an endeavor just because the competition has done so may end up with unrealistic objectives that are unachievable and don’t suit their use case.
The mobility strategy that you create must be realistic and speak to your business needs. It should be achievable and reflect the current and future business goals/objectives of your organization. Let’s take a look at the steps involved in creating a comprehensive enterprise mobility strategy.
Define Business Goals
Like any other technology implementation program, it’s a good idea to start with an understanding of what you hope to gain from your enterprise mobility strategy. Although leveraging mobility comes with a number of obvious benefits, you should define what and how it will help to accomplish your business goals and objectives. Typical goals include:
- The implementation of a flexible working environment to reduce operational cost and promote employee satisfaction.
- Supporting or enabling a move to cloud computing.
- Delivering more responsive and agile customer service.
Understand the Technology Requirements
When creating an enterprise mobility strategy, you should have an in-depth understanding of the technology requirements. Organizations with existing IT infrastructure should determine if they can support mobility as is, or whether a major overhaul is required.
You should also take into account factors such as security implementation, access policies, usability standards, guaranteed connectivity and protection of mission-critical traffic, among others.
Create a Timeline
Always determine a timeline for implementing your mobility strategy. The implementation timeline usually depends on the time needed to put the required infrastructure in place and train employees on how to use them. This period should be as short (and realistic) as possible.
List Policy Requirements
Recent technological advancements have engendered a more thorough understanding of the security risks inherent in implementing enterprise mobility strategies. Since such a strategy “opens up” your organization to the outside world, it’s imperative that protective measures are in place to prevent breaches and safeguard sensitive business and employee data.
Part of the security measures referred to involves reviewing existing policies and stipulating new ones to match your organization’s security needs.
Define a Budget
Implementing an enterprise mobility strategy usually requires an overhaul or update of existing infrastructure. Since some organizations may be hampered by funding challenges, it’s best to determine the upfront and operational costs of implementing the mobility strategy.
By building an initial budget, organizations can identify potential funding shortfalls. The budgeting process should also include the potential ROI of the mobility strategy. This will help management determine if they should move forward with implementation.
You should note that policy requirements often impact technical specifications. For instance, if organizational policy stipulates the need for stronger endpoint security or alternative connectivity providers, this would impact budgeting considerations. Do a policy review before determining the final budget.
With mobility transforming businesses and industries across the world, it’s imperative that enterprises develop a mobile strategy that captures the very essence of mobility, encourages team collaboration, increases productivity and delivers more efficient, differentiated services to consumers.
An effective enterprise mobility strategy should help organizations streamline their complex internal and external operation, be at par with technological advancements in the global marketplace and empower employees to make informed decisions that boost overall productivity.