The Cloud, Connected Workforce, and the Modern MSP Mandate

The State of Managed Services Providers Report 2021

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According to Gartner, IT leaders leaning on newly connected workforces are investing in cloud technologies. 70% of organizations are increasing cloud spending to support a connected workforce with a projected increase of 18% this year alone. In today’s connected workforce and volatile, digital age, IT professionals urgently need robust cloud strategies and service to secure, accelerate, and transform their businesses for a competitive edge. In The Managed Services Provider State of the Industry Report, MicroAge explores the feedback from over 200 IT leaders who are actively partnering with MSPs.

While cloud and security have become key priorities for IT teams everywhere since 2020—with a shift in the way we work across the business enterprise and an onslaught of ransomware attacks—half of respondents didn’t know if their MSPs offer cloud services, and more than half didn’t know if they could support their business in the area of cybersecurity. This report explores the industry landscape, breaking down the key takeaways while helping IT leaders understand the role of a modern MSP.

How does your MSP stack up? Download the MSP survey report for insights.

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