Events & Lead Support Specialist

Tempe (Temporarily Remote)

Do you speak Sales?

Are you passionate about managing client events? Do you find yourself triple checking your work to make sure every detail is in place? If you answered yes to all the above, then we’re looking for you.

The MicroAge Event and Lead Generation specialist is a critical member of the MicroAge marketing department, supporting lead generation through webinar and client-facing event coordination and working directly with sales to provide nonstop lead support. This is a new role on our expanding team as MicroAge grows to meet industry demand and disruption. This associate will be a liaison between sales, suppliers, marketing peers, and management to assist in coordinating leads and events.

Note: This role is temporarily remote until we can safely return our support staff to our local office headquarters for regular or hybrid work onsite.

What your day looks like:

  • Work with Creative Specialist and Communications Director to coordinate webinar events and invite messaging
  • Coordinate and execute client-facing events in tandem with Creative Specialist, including webinars, on-site visits, and virtual or in-person steakouts
  • Coordinate with SMEs from different technology practices in the sales organization to identify potential webinar topics
  • Serve as back up to Partner Relations Specialist on virtual events and Lunch and Learns
  • Manage relevant supplier portals
  • Act as a key contact for day-to-day administration
  • Assist with lead management and updates, including in Microsoft Dynamics CRM
  • Can assist with CRM, Drift Chat platform, and marketing automation for lead creation and campaigns
  • Filter and verify new leads
  • Create and dedupe prospecting lists
  • “Clean” CRM data
  • Flag incorrect data for
  • Create and dedupe prospecting lists for client events
  • Work with Lead Specialist to support lead distribution
  • Track all leads that come in via CRM
  • Collaborate with Lead Specialist to provide reporting to management
  • Manage client opt-out preferences

What experience you need to be successful:

  • 2-4 years of experience in sales and marketing environments
  • Experience working with lead generation
  • Bachelor’s degree preferred; not required
  • Must be proficient in CRM, chatbots, and accessing portals
  • Possess a laser-focused attention to detail and excellent communication skills
  • Have good planning and organizational skills
  • Can work both independently and as a team member
  • Be able to interact successfully with internal and external clients
  • Feel comfortable working in a deadline-driven, goal-oriented environment
  • Must be customer-service oriented and ready to be flexible and embrace a sales-driven culture
Apply Now

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