This is a lesson in teamwork—teamwork and redundancy. In life, and in IT, two is usually better than one, as a software publishing company learned after its storage attached network (SAN) failed. It all ended well thanks to an IT dynamic duo who made it their mission to not only find a solution to get the client back in business quickly, but recommended an HP redundant SAN solution that will ensure that this doesn’t happen again.
When the company’s CEO contacted HP at 6 a.m. on a Monday morning for help, HP immediately referred him to HP Gold Partner MicroAge for help. “We have partnered with MicroAge to help other businesses achieve their goals and overcome IT challenges,” says Rebecca Thompson, HP Enterprise Group account manager. “MicroAge has the right mix of IT and relationships, providing the right solutions to drive business growth and development.”
MicroAge’s Jo Lerner and Tracy Modersohn sprang into action, calling the CEO to determine exactly what would best get the company up and running. Although he was looking to simply repair his company’s SAN chassis, Jo and Tracy introduced him to an HP ASE-certified storage engineer. The team developed a full solution for disaster recovery that included an HP redundant SAN and a backup plan that would protect the company and its 50 employees in the future.
Fearing the cost of upgrading the company’s older servers was beyond his budget, the CEO explored other alternatives but was quickly convinced the proactive MicroAge solution would most efficiently prevent downtime. In the meantime, Jo and Tracy worked with HP Financial to create leasing options that made upgrading affordable.
“Many companies are hesitant to work with resellers, thinking they will get a better deal buying direct from the manufacturers,” Jo says. “They often don’t realize we have more buying power and can go after the best prices because we have an in-depth understanding of pricing programs.”
“Working together with HP on this project really showed how effective we are as a team,” notes Tracy. “We were able to move quickly and still build an effective solution that also fit the client’s budget.”
“Seventy-five percent of HP’s hardware business is generated by our channel partners,” says Rebecca. “Communication is key to a project’s success, and Jo and Tracy have that perfected. Their loyalty to the HP team has created confidence as we work together to channel our strengths.”
As a result of the team effort, the company purchased an additional HP redundant SAN (Model number MSA 2040), as well as four HP ProLiant DL360 Gen8 servers to support it, an HP 8/24 SAN switch and licensing. With the right backup in place, it is now equipped to handle any disaster.
Does your company have the redundancy needed to weather network or storage failure? Talk to Jo and Tracy today at email@example.com or 480.366.2123.