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Health Care Agency’s Ailing Data Center Finds New Life

Ensuring Optimal Data Center Health

In any health care setting, the retrieval, storage and security of patient records is mission-critical. When that is multiplied in terms of a governmental agency serving an entire population, reliable and secure data storage is central to effective operations. For this Native American tribe’s existing data center, which housed numerous medical records, concerns about its integrity were grave. Outdated and obsolete, the data center experienced frequent power outages and the harmful effects of extremely high temperatures, both of which caused the system to crash on a fairly regular basis, often bringing operations to a standstill. Given the vast number of patients served and the vital need to access records, this was entirely unacceptable.

Subsequently, the health department’s IT manager reached out to MicroAge for a solution. Having worked with the client for a number of years, MicroAge’s Adam Rankin, analyzed its unique challenges and developed a leading and long-term solution. Two main factors had to be addressed immediately: existing power battery back-ups were totally inadequate and server temperatures were far too high—often approaching the 100° F mark. This, in tandem with the equipment’s age, led to his recommendation to overhaul the entire data center and implement an ‘HP forklift upgrade.’ As Adam comments, “We installed two HP ProLiant DL380 servers to manage the data load, with full system back up provided by an HP ProLiant DL180 server. Installed on insulated racks, servers were attached to an HP P2000 SAN to create a virtualized environment. We also used a Tripp Lite SRCOOL12K self-contained portable A/C unit and plumbed it directly into the server cabinet to ensure better temperature control. The immediate result was a drop in temperature to a safe 75°!”

Two main factors had to be addressed immediately: existing power battery back-ups were totally inadequate and server temperatures were far too high—often approaching the 100° F mark. This, in tandem with the equipment’s age, led to his recommendation to overhaul the entire data center and implement an ‘HP forklift upgrade.’

As part of the data center upgrade, MicroAge provided all the labor and parts to rewire the entire back-office division, upgrading cabling from Cat 5 to Cat 6 and running on POE (power over Ethernet) switches for approximately 100 terminals. Central to the success of the ongoing project is MicroAge’s overall project management of configuration and logistical issues—given the remote location of the data center, consistent and cost-effective delivery has been an important aspect of the solution. As the project approaches conclusion, the health division is assured of a stable technology platform on which to conduct its vital work of supporting health care across the nation. With a data center that is literally cooler and stronger in its ability to withstand environmental and electrical pressures, it’s fair to say that this forklift upgrade has delivered a clean bill of health for all record management and storage.

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Adam Rankin
19 Years Experience
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