Consultant Engineer—Microsoft Dynamics 365

Arizona or Georgia (Temporarily Remote)
Full-Time

Let’s Talk About You

Are you an experienced IT professional who thrives in a client first-environment and can’t stop talking about all things Cloud?  If you are proven, experienced IT pro who doesn’t miss the details then let’s talk. MicroAge offers a competitive compensation plan and culture that lets you set and own your goals.

You are a Microsoft Dynamics 365 Consultant Engineer with 3+ years of experience. If you believe in working smarter and regularly conquer deadlines, bringing projects across the finish line then this Best-Place-to-Work could be the perfect fit for you. If you hold yourself to impeccable standards and enjoy working with the latest and greatest technology, you will love being on our team. You thrive on building and strengthening client relationships, flexibility, and keeping calm under pressure. You know MS-Dynamics inside and out and can identify opportunities and confidently implement solutions.

About MicroAge

At MicroAge, our Engineers make things happen for our clients and their IT goals—supporting technology initiatives at every stage. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work seven times.

As a Microsoft Dynamics 365 Consultant Engineer you will:

  • Lead and support client engagements, establishing your expertise and consulting the client when necessary
  • Utilize MicroAge methodology of Discover, Plan, Implement, and Document effectively to deliver consistent results and timely project completion
  • Build new applications from vision to production-ready system successfully.
  • Provide communication to customer inquiries via phone, email, and our internal ticket system—meeting, or exceeding SLA response times
  • Support pre-sales team with technical guidance as needed
  • Enable clients to get the most out of their technology; helping them work smarter
  • Identify internal areas to help clients on future opportunities
  • Ensure efficient workflow and quality results by following the MicroAge process and standards
  • Work occasional after-business hours and weekends, based on client needs

What experience you need to be successful:

  • Strong attention to detail, outstanding resourcefulness, flexibility, and the ability to work independently and in a team setting
  • Excellent organizational and multi-tasking skills focus on quality, self-motivation, and a strong desire to succeed
  • Ability to determine priorities effectively by managing multiple tickets, projects, and clients
  • Affinity for developing strong business relationships across multiple levels of an organization
  • Experience integrating Microsoft Dynamics for collaboration with Microsoft SharePoint, Teams or Office365
  • Proficient in setting up and configuring new organizations for Microsoft Dynamics 365
  • Proven track record remediating and optimizing existing organizations for Microsoft Dynamics 365
  • Strong CRM industry and product knowledge
  • Familiarity with relational database concepts
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