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Services Engineer III—M365 (AVD)


Let’s Talk About You: Passionate about technology and people?

Are you an experienced Microsoft consultant with expertise in Microsoft AVD, Tenant to Tenant migrations, and Hybrid deployments? At MicroAge, our Engineers make things happen for our clients and their IT goals—supporting technology initiatives at every stage. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. If you’re a proven, experienced IT pro who doesn’t miss the details, then let’s talk. MicroAge offers a competitive compensation plan and culture that lets you set and own your goals.

Responsibilities you’ll have as a Services Engineer III – M365 (AVD)\Tenant to Tenant migrations\Microsoft Azure expert:

  • Lead and execute Microsoft 365 Tenant-to-Tenant Migrations
    • Single-event migrations
    • Phased migrations
    • Tenant move/split
  • Perform Exchange Online Migrations
    • Public Folder Migrations
    • Email Archive Migrations
    • Exchange 2013 – 2016 Hybrid Migrations
  • Perform Microsoft Azure AVD design and deployments
  • Demonstrate experience with Azure architecture, design, optimization, and consulting
  • Demonstrate experience with migration tools such as BitTitan MigrationWiz, AvePoint,, etc., a plus
  • Manage the setup, implementation, and configuration of M365 projects, including Exchange On-Prem/Online, from the ground up
  • Effectively work with multiple external clients on various projects, systems, and demands
  • Provide guidance and direction to Service Engineer I and Service Engineer IIs
  • Be able to confidently influence the client and recommend alternative solutions in a professional manner
  • Enable clients to get the most out of their technology; help them work smarter, not harder
  • Execute PowerShell Scripting
  • Be efficient in Microsoft Entra ID and Microsoft Entra Connect
  • Be efficient in Active Directory Domain Services

The knowledge, skills, and abilities you need to be successful:

  • 3+ years’ experience working with Microsoft AVD, Exchange Hybrid environments and migrations, and M365 Tenant-to-Tenant migrations.
  • Experience with M365 cloud administration and optimization, as well as Microsoft Exchange administration.
  • Strong attention to detail, outstanding resourcefulness, flexibility, and the ability to work independently as well as within a team setting
  • Ability to determine priorities effectively by managing multiple projects, clients, and escalations
  • Affinity for developing strong business relationships across multiple levels of an organization
  • Rely on strong problem-solving skills to understand and resolve both simple and complex technical issues
  • Follow company processes and standards to ensure efficient workflow and quality results

Technical qualifications required:

  • Proficiency in M365 Services such as:
    • M365 Apps
    • Exchange Online
    • SharePoint Online
    • OneDrive
    • MS Teams
    • Endpoint Management
    • Threat protection/Security
    • Identity/Access management
  • Proficiency in Exchange Server 2010/13/16/19 and related components
    • Exchange Hybrid configuration and support
    • Working knowledge of Exchange Server
    • Hands-on experience in email migrations to/from Microsoft 365, including hybrid scenarios
      • Exchange on-premise to M365 migrations
      • Google to M365 migrations
      • M365 Tenant to M365 Tenant Migrations
    • messaging systems (email, archival, spam, security, mail gateways, etc.)
  • Proficiency in Microsoft AVD:
    • Architecture
    • Design
    • Deployment
    • User Acceptance Testing and Troubleshooting
  • Working Knowledge of M365 Security and Compliance (Purview)
  • Deep understanding of Active Directory, Group policies, and DNS
  • Knowledge of Microsoft Entra ID Authentication, Identity and Access Management (IAM), and Conditional Access Policies
  • Experience with Microsoft Entra ID Connect and syncing objects from on-prem AD to Azure AD
  • Write and maintain custom scripts (PowerShell) to assist with migrations
  • Experience using an MDM is preferred
  • Solid foundation in server systems, virtualization, and networking

Why work at MicroAge?

MicroAge Best Places to Work 2022 logoAt MicroAge, our team members are our smartest investment—in addition to our award-winning company culture and associate engagement and recognition initiatives—our benefits package is an important way of showing them that. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work nine times.

MicroAge benefitsto name a few!

  • Company-paid basic life insurance, long-term disability, and parental leave
  • Quarterly company contribution towards Health Savings Account (HSA)
  • Flexible hybrid work schedule
  • Frequent performance recognition awards
  • Paid Holidays
  • Employee Referral Bonus
  • Military Differential Pay for Active Military Associates
Apply Now

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