Resiliency in the Line of Fire: How MicroAge Managed Services Helped Clients During the California Wildfires

The California wildfires that ignited on January 7, 2025, are a reminder of how quickly life can change. For businesses in the affected areas, the focus shifted from day-to-day operations to ensuring the safety of employees, families, and friends. During these moments of uncertainty, a Managed Services partner can help give you peace of mind by ensuring your business is protected.

Immediate Action for Clients in the Line of Fire

When the wildfire began spreading in Los Angeles that Tuesday night, MicroAge immediately identified three clients who were potentially at risk. Among them was a business where the main office had to shut down due to evacuation orders and power outages. Recognizing this, MicroAge stepped in to ensure their business concerns were handled, allowing them to focus on the safety of their loved ones and employees.

MicroAge took proactive steps to help them through:

• Proactive Open Communication: We reached out to express our concern and offer immediate assistance, ensuring our clients knew we were standing by to support them.
• Risk Monitoring: Using real-time forecasts, we assessed the potential impact on other clients in the LA area, ensuring we stayed ahead of the evolving situation.
• Preparedness Validation: We reviewed and validated disaster recovery plans for our impacted clients, ensuring their infrastructures were backed up and ready for recovery.

The Power of Managed Services in Crisis Management

In times of crisis, MicroAge’s Managed Services go beyond day-to-day IT support. We focus on ensuring our clients have the resilience to weather unforeseen events, including disasters like wildfires.

We help our clients stay protected with:

• Comprehensive Backups: Before a disaster strikes, we ensure clients have complete backups in place, from critical data to infrastructure configurations. These backups can be deployed into Azure or other cloud platforms, creating a lifeline for recovery.
• Pre-Engagement Preparedness: As part of every Managed Services engagement, we perform pre-work validation to establish robust disaster recovery plans. This foundation ensures our clients have a clear path to business continuity.
• Rapid Deployment: In cases where physical properties are lost, MicroAge can quickly restore infrastructures using cloud backups, ensuring businesses have a solid starting point for recovery.

Ensuring Business Resilience So You Can Focus on What Matters

In times of crisis, your priority should be the safety and well-being of your family, friends, and community—not the fate of your business. That’s where MicroAge’s Managed Services step in. We work tirelessly to protect your infrastructure, data, and operations so you can focus on what’s truly important.

Our efforts during the California wildfires highlight the importance of having a dependable Managed Services partner. By monitoring risks, validating recovery plans, and ensuring swift recovery, we aim to provide peace of mind so you can focus on what truly matters during challenging times.

Let’s talk

Disasters are unpredictable, but your business’s resilience doesn’t have to be. MicroAge’s Managed Services provides the proactive planning, comprehensive support, and rapid recovery your organization needs to face any challenge. Contact us today to get started.