Managed Cloud and Data Center Services

Minimize downtime, optimize best practices, and reduce risk

Escape the burden of everyday management of your IT infrastructures. The MicroAge IT services bench can focus on key areas to move your organization forward with the latest technologies, monitor and proactively manage your workloads, and implement best practices for maximum uptime. We standardize and streamline operations throughout your organization. Our managed services team operates in multiple verticals and environments with enterprise-grade tools so your organization can work as efficiently as possible—with whatever coverage windows you require to keep your systems running and reduce the risk of failures.

Managed server

  • Monthly patching
  • Monitoring and alerting

Managed network

  • Layer 3 network design and maintenance
  • Firmware upgrades
  • VLAN changes
  • Firewalls

Managed cloud

  • Monitoring, alerting, cost optimization, and security in Azure
  • Consultation and hands-on support for M365

On-boarding

The foundation for a successful long-term relationship is built within the first 45 days of engagement. With proper expectations, access, and collaboration, an efficient and thorough onboarding process leads to a near seamless go-live date.

Access

  1. Gain secure access to environment(s)
  2. Secure password management
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Discover

  1. Locations and relevant contacts
  2. Cloud and on-premise infrastructure reports
  3. License reports
  4. Support contracts
  5. Backup infrastructure
  6. Maintenance window
  7. ISP information

Review

  1. Cloud and on-premise infrastructure reports
  2. License reports
  3. Backup infrastructure
  4. Escalation paths, processes, and procedures

Remediate

  1. Cloud and on-premise issues
  2. Backup issues
  3. Licensing and support agreements
  4. Deployment of RMM agents
  5. Configuration of alerts

Unleash high-performance
data center services

Let us navigate complex data center configurations and management so you can keep the focus on your customer experience.