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Project Manager II

Phoenix, AZ (hybrid, in-office and work from home)
Full-Time, salaried exempt

Responsibilities you’ll have as a Project Manager II:

  • Deliver engagements within the constraints of schedule, features/functionality, and budget
  • Manage the end-to-end delivery of an integrated solution, usually composed of products, services, or a formalized solution offering
  • Manage MicroAge resources, partners, and/or customer resources and materials (equipment, software/license) used to complete tasks in a project
  • Maintain the Master Project Plan/Schedule and the Communication Plan (communications within the team and between the team and external entities)
  • Monitor project health relative to resources (people and cost), schedule (time), and features (the solution and its quality)
  • Reconcile actual versus planned performance, analyze variances, evaluate possible alternatives, and take appropriate corrective actions (control)
  • Create, publish, and review project status reports with all project stakeholders
  • Conduct post-implementation lessons learned
  • Follow documented procedures for delivery process
  • Document technical conversations accurately and publish meeting notes with action items and next steps
  • Conduct risk assessments and develop mitigation plans
  • Provide guidance to project resources and ensure effective change management throughout the project
  • Any other related duties as deemed necessary by management
  • Other duties as deemed necessary by management

Knowledge, skills, and abilities you need to be successful:

  • 4 years of managing IT projects independently
  • Background in VAR or MSP environment HIGHLY preferred
  • Bachelor’s degree in a related field or equivalent work experience (preferred)
  • Project Management Certification e.g., PMP (preferred)
  • Experience leading successful implementation of medium to large scale Microsoft, networking and cybersecurity projects
  • Experience creating project plans with the input of subject matter experts
  • Experience running technical meetings to determine progress and address any questions or challenges regarding projects
  • Experience taking technical meeting notes and publishing project status reports
  • Knowledge of Agile and Waterfall delivery methodologies
  • Familiarity with Microsoft, VMware, Networking and ConnectWise a big plus

Personal qualities best for this role:

  • Excellent written and oral communication
  • Customer obsessed with strong communication and problem-solving skills
  • Develop and maintain good working relationships with others; recognize different values and styles, and respects others’ unique characteristics or strengths
  • Action-oriented, strong understanding of and ability to articulate customer’s sense of urgency
  • Highly organized with attention to detail; understanding of project management fundamentals
  • Acts confidently in uncertain circumstances; works effectively in ambiguous situations

Why work at MicroAge?

MicroAge Best Places to Work 2022 logoAt MicroAge, our team members are our smartest investment—in addition to our award-winning company culture and associate engagement and recognition initiatives—our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work ten times.

MicroAge benefits—to name a few!

  • Comprehensive health, dental, vision, and 401K plans
  • Company paid basic life insurance, long term disability, and parental leave
  • Quarterly company contribution towards Health Savings Account (HSA)
  • Flexible hybrid work schedule
  • Frequent performance recognition awards
  • Paid Holidays
  • Employee Referral Bonus
  • Military Differential Pay for Active Military Associates
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