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Services Engineer II—Azure

Remote, work from home

Arizona or West Coast preferred

Full-Time, on-call rotation schedule

Ability to work nights and weekends, less than 25%

Passionate about technology and people?

Are you an experienced IT professional who thrives in a client-first environment and wants to join an elite IT team at an MSP? At MicroAge, our Engineers make things happen for our clients and their IT goals—supporting technology initiatives at every stage while maintaining our impeccable standards. We work across a multitude of industries within the SMB sector across the US and consider ourselves a high-octane team of A-players. If you’re a proven IT pro who doesn’t miss the details, then let’s talk. MicroAge offers a competitive compensation plan and culture that lets you set and own your goals.

Responsibilities you’ll have as a Services Engineer II—Azure Core Services/Azure Open AI:

  • Support multi-region and multi-cloud infrastructure
  • Support Microsoft marketplace and/or subscription services
  • Support Infrastructure as Code tools such as Terraform or Bicep
  • Support monitoring setup, configuration, and alerts (Azure Monitor, DataDog, etc)
  • Develop and maintain cloud-based documentation, including architecture diagrams
  • General understanding of Microsoft cloud architecture and design concepts. (CAF/WAF)
  • Expertise in networking and internet protocols, including TCP/IP, DNS, SMTP, HTTP, and distributed networks in the cloud
  • Ability to debug, troubleshoot, and resolve new and complex technical issues
  • Azure AD, Lighthouse and other identity and access management services
  • Understand Cloud systems engineering
  • Understand Cloud networking concepts and services
  • Have knowledge of security best practices and experience implementing security controls in cloud environments
  • Support Cloud-native backup and patching automation
  • Manage virtual servers, including vulnerability management
  • Any other related duties as deemed necessary by management

Work experience requirements:

  • 3+ years’ experience in Azure core services
  • 1 year experience with Azure open IA
  • 1+ year of MSP, or similar client-facing industry, experience is highly preferred
  • Strong attention to detail, outstanding resourcefulness, flexibility, and the ability to work independently as well as within a team setting
  • Ability to determine priorities effectively by managing multiple tickets, projects, and clients
  • Affinity for developing strong business relationships across multiple levels of an organization
  • Rely on strong problem-solving skills to understand and resolve both simple and complex technical issues
  • Follow company processes and standards to ensure efficient workflow and quality results

Must-have technical qualifications:

  • Azure Core Services
  • ConnectWise experience preferred

Why work at MicroAge?

MicroAge Best Places to Work 2022 logoAt MicroAge, our team members are our smartest investment—in addition to our award-winning company culture and associate engagement and recognition initiatives—our benefits package is an important way of showing them that. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work nine times.

MicroAge Benefits—to Name a Few!

  • Comprehensive health, dental, vision, and 401K plans
  • Company-paid basic life insurance, long-term disability, and parental leave
  • Quarterly company contribution towards Health Savings Account (HSA)
  • Flexible hybrid work schedule
  • Frequent performance recognition awards
  • Paid Holidays
  • Associate Referral Bonus
  • Military Differential Pay for Active Military Associates

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