Empower productivity and a positive user experience
Think of our services team as an extension of your staff. We offer a complete end-user experience from onboarding, desktop and application support, change management, and secure offboarding of the user with asset and data retention.
Benefits of Help Desk Services
Standardize your end users’ help desk experience
Lower your management overhead
Utilize enterprise-grade tools and resources
Work with a partner to roadmap technical objectives
Understand how your end users operate
Reduce the time spent on non-production-impacting issue resolution
Services included
Desktop and Microsoft 365 support
Support for non-Microsoft 365 applications with best effort
Support for contract escalation
User onboarding
Microsoft 365 User administration
Secure user offboarding
Help Desk Services Onboarding
- Internal communications and kickoff
- Initial planning, services coordination, and secure access
- Client kickoff call
- Discovery & review
- Remediation
- Go-live
- Continuous realignment
Unleash Productivity and a Powerful User Experience
Brochure
Keep the focus on your business while conserving critical IT resources with a flexible, customized support solution that scales with changing business needs. Read the brochure to learn how Help Desk Services can help.
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Level up your
user experience
Keep the focus on innovation while conserving critical IT resources with a flexible support solution that scales with changing business needs.
