MicroAge Help Desk Services

Empower productivity and a positive user experience

Focus on Transformation

Keep business members invested in digital transformation. Free up your in-house IT team members to focus on digital transformation and rely on agents trained in your unique applications and environment with Senior Engineer support available for escalations.

Scale with Your Business

Manage fast-evolving user expectations and call volumes for team members and customers with a flexible support solution that scales with your changing business needs—including organizational and seasonal-based shifts in demand.

Increase Productivity

Drive efficiency and support a more productive, agile workforce with your dedicated help desk agents acting as an extension of your team while enjoying flexible pricing aligned with your unique business goals

MicroAge Help Desk Services include:

  • Dedicated help desk support for your workforce and or customers
  • Streamlined desktop, laptop, and device setup
  • Login and password user Support
  • Network connectivity resolution
  • Microsoft 365 application support
  • Basic support on company web applications
  • Senior Engineer and onsite support available

Level up your
user experience

Keep the focus on innovation while conserving critical IT resources with a flexible support solution that scales with changing business needs.