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Powering Up a Rural Utility’s Network Security and DR

A rise in security breaches is causing IT managers in various industries to take note and examine the systems they have in place to prevent and remediate attacks. The IT team at a power company that maintains more than 12,000 miles of lines in the rural Midwest recognized that their industry was vulnerable; they knew they needed expert help to step up their utility’s network security.

So they called MicroAge.

“Public service utilities like power companies understand they’re a likely target of threats,” says MicroAge’s Security Practice Manager Jason Lassourreille. “Currently, there are no government regulations, but this company is taking it upon themselves to protect their organization and their users. They want to be at the forefront.”

Jason and MicroAge’s Jimmie Buchanan met with the company’s IT team, which spans multiple departments.

“They came to us looking for a new next-gen type of security for the organization,” Jimmie says.

During the meeting, the team explored security, and looked at their entire infrastructure, disaster recovery (DR), virtualization, and more. Jason and Jimmie helped the team evolve its security strategy as well as understand currently available security tools, technologies and best practices.

Working with the power company’s CIO, chief architect, and information security and compliance analyst, the MicroAge team made various recommendations, and the company has determined a long list of needs.

As a first step in improving the utility’s network security, they implemented Carbon Black’s Cb Protection for endpoint protection.

“It’s a foundational product and can help with various things as they mature,” Jason says.

DR factored heavily in the conversation as well, and the MicroAge team is assisting with an HPE and VMware solution. Next, they’ll embark on a virtualization project and make the switch to Office365.

Recognizing the importance of security and the strides they’re making with MicroAge’s guidance, the client, which is part of a co-op, has invited Jason to present at a security conference to help other power companies in the region understand their options.

“They were really impressed with MicroAge’s practice management initiative,” Jimmie notes.

And as the company continues to enhance and secure its infrastructure to stay a step ahead of hackers, the client is grateful for the MicroAge team.

“Their IT staff went from 10 to 15 when we showed up,” Jason says, accounting for the many MicroAge experts who’ve lent their expertise. “Not many vendors take the time to meet with them on-site. But we showed them that we’ll be there for them in the middle of the rural Midwest — and that we’ll work to understand their needs without an agenda of our own, and that we offer valuable counsel that ultimately helps them provide better service to their customers.”

Are you confident your network is secure from today’s advancing threats? When you’re ready to talk security, talk to Jimmie Buchanan and Jason Lassourreille. You can reach Jimmie at 480-366-2088 and jimmie.buchanan@microage.com, and Jason at 480-366-2051 and jasonl@microage.com.

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Jimmie Buchanan
13 Years Experience
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Jason Lassourreille
9 Years Experience
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