Posts Tagged ‘State & Local Government’
High Availability Radio Communications Keep First Responders Rolling
Staying online and in communication is important to every organization, but it can be a matter of life and death for fire and rescue services. Read on to learn how MicroAge recently supported a private American fire department with high availability radio communications when they’re needed most. A west coast leader in private fire protection…Read More
Powering Up a Rural Utility’s Network Security and DR
A rise in security breaches is causing IT managers in various industries to take note and examine the systems they have in place to prevent and remediate attacks. The IT team at a power company that maintains more than 12,000 miles of lines in the rural Midwest recognized that their industry was vulnerable; they knew…Read More
How to Build a Software-Defined Data Center and Consolidate IT
What if you had no centralized data center? And your finance department managed its own data? And your marketing team had its own server too? And sales … And HR … And they all hired their own IT consultants to help them, leaving your limited IT resources to be used as repairmen rather than strategic…Read More
VMware Software-Defined Data Center is Strategic Move for Tribe
There’s virtualization. And then, there’s virtualization. When MicroAge’s Shawn Anderson and Michael Zitar worked with a Native American tribe in the Southwest recently to help virtualize the tribe’s network, the tribe recognized that MicroAge could continue to be a valuable resource for the long term. “As their project expanded, we were clearly the best fit…Read More
HPE 3PAR Refreshes SoCal Water Treatment Plant Data Centers
Treating 60 million gallons of water a day is no small feat. So when a 65-year-old water treatment and recycling agency with two data centers in Southern California needed to upgrade their existing storage systems, they knew exactly who to call: MicroAge’s Jo Lerner. Jo has worked closely with this client for a number of…Read More
Email Archiving Achieves Compliance with Easy Searchability and Retrieval
For governmental agencies, record keeping is essential to operations. Email archiving is no exception and in most cases, needs to be retained for at least seven years. Public entities must have records available for access and review as required; since technology has grown and superseded traditional record keeping, email records have taken on even more…Read More
Contact Center Improves Performance and ROI with Customized Solution
MicroAge Answers the Call: Driving Efficiencies in Customer Service As state governmental agencies serve the public, customer service is a critical issue, particularly in managing wait times and routing calls. Nowhere is this more apparent than in motor vehicle licensing and registration services, where customer volume is consistently high. For this contact center in the…Read More