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Services Engineer III—M365

Arizona – Remote

Let’s Talk About You: Passionate about technology and people?

Are you an experienced Microsoft 365 engineer with expertise in Microsoft Office 365 migrations and Hybrid deployments? At MicroAge, our Engineers make things happen for our clients and their IT goals—supporting technology initiatives at every stage. We work across a multitude of industries within the SMB sector and beyond and consider ourselves a high-octane team of A-players. If you’re a proven, experienced IT pro who doesn’t miss the details, then let’s talk. MicroAge offers a competitive compensation plan and culture that lets you set and own your goals.

Responsibilities you’ll have as a Service Engineer III M365:

  • Lead and execute Tenant-to-Tenant Migrations
  • Single-event migrations
  • Phased migrations
  • Tenant move/split
  • Perform Exchange Online Migrations
  • Public Folder Migrations
  • Email Archive Migrations
  • Exchange 2013 – 2016 Migrations
  • Experience with migration tools such as BitTitan MigrationWiz, AvePoint,, etc.
  • Manage the setup, implementation, and configuration of O365 projects, including Exchange On-Prem/Online, from the ground up
  • Effectively work with multiple external clients on various projects, systems, and demands
  • Provide guidance and direction to Service Engineer I and Service Engineer IIs
  • Able to confidently influence the client and recommend alternative solutions in a professional manner
  • Enable clients to get the most out of their technology; help them work smarter, not harder

The knowledge, skills, and abilities you need to be successful:

  • 5+ years’ experience working with Exchange Hybrid environments and migrations and M365 Tenant-to-Tenant migrations
  • Experience with M365 cloud administration and optimization and Microsoft Exchange administration.
  • 1+ year of MSP, or similar client-facing industry, experience is highly preferred
  • Strong attention to detail, outstanding resourcefulness, flexibility, and the ability to work independently as well as within a team setting
  • Ability to determine priorities effectively by managing multiple projects, clients, and escalations
  • Affinity for developing strong business relationships across multiple levels of an organization
  • Rely on strong problem-solving skills to understand and resolve both simple and complex technical issues
  • Follow company processes and standards to ensure efficient workflow and quality results

Technical qualifications required:

  • Proficiency in M365 Services such as:
    • M365 Apps
    • Exchange Online
    • SharePoint Online
    • OneDrive
    • MS Teams
  • Endpoint Management
  • Threat protection/Security
  • Identity/Access management
  • Proficiency in Exchange Server 2010/13/16/19 and related components
  • Exchange Hybrid configuration and support
  • Working knowledge of Exchange Server
  • Hands-on experience in emails migrations to/from Microsoft 365, including hybrid scenarios
  • Messaging systems (email, archival, spam, security, mail gateways, etc.)
  • Working Knowledge of M365 Security and Compliance (Purview)
  • Deep understanding of Active Directory, Group policies and DNS
  • Knowledge of Azure AD Authentication, Identity and Access Management (IAM), and Conditional Access Policies
  • Experience with Azure AD Connect and syncing objects from on-prem AD to Azure AD
  • Write and maintain custom scripts (PowerShell) to assist with migrations
  • Experience using an MDM is preferred
  • Solid foundation in server systems, virtualization, and networking

Why work at MicroAge?

MicroAge Best Places to Work 2022 logoAt MicroAge, our team members are our smartest investment—in addition to our award-winning company culture and associate engagement and recognition initiatives—our benefits package is an important way of showing them that. MicroAge offers a competitive compensation plan and a culture that’s landed us on the Phoenix Business Journal’s Best Places to Work nine times.

MicroAge benefitsto name a few!

  • Comprehensive health, dental, vision, and 401K plans
  • Company-paid basic life insurance, long-term disability, and parental leave
  • Quarterly company contribution towards Health Savings Account (HSA)
  • Flexible hybrid work schedule
  • Frequent performance recognition awards
  • Paid Holidays
  • Associate Referral Bonus
  • Military Differential Pay for Active Military Associates
Apply Now

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